Instantaneous patient -2-doctor and doctor -2-doctor appointment scheduling
Problem we solve
Current workflow of appointment scheduling
- Appointments are scheduled by phone call while documents need to be sent via fax or mail
- On average a call takes 3-5 minutes but frequently multiple attempts are necessary
- Limited to office hours and telephone line capacity
- No realtime negotiation process in case of email inquiries or online forms – need for additional phone calls
- No established appointment pathway from hospital to primary physician
Pain-points of the current referral process
Office staff workload
Large volume of phone calls from patients inquiring about appointmentsInsufficient sharing of medical information
Lack of secure means to provide existing medical documents prior to appointmentLimited availability
Appointment scheduling only possible during office hoursWaste of resources
Up to 25% rate of no shows due to lack of automatic patient remindersOutdated communication technology
Additional work load due inquires via emails and faxes
Solution
- We provide you with full set of digital tools for best possible patient care.
- Exchange all sorts of medical documents with your patients and speed up the admission process.
- Our digital appointment booking system is designed for easy integration into your homepage. Unlike other providers, we give you complete control over your appointments and increase your brand visibility.
- Extend your network by inviting referring doctors to schedule appointments for their patient in your practice.
- MedRefer enables scheduling of all sorts of appointments 24/7 without additional workload.
- Reduce no shows with automatic patient reminders
- An easy to use administrative panel helps you better organize your practice and coordinate appointments.
- Optimize patient care with additional modules like questioners, video consultations and customized health care apps.
Features
Inbox
- Quickly accessible patient data
- Intuitive design, aligned with commonly used e-mail software
- Excellent appointment handling capabilities thanks to filters, tags and statuses
- Integration with external calendars (e.g. Outlook)
Appointment form
- Easy and intuitive appointment request form to speed up data entry
- Automatic feedback on provider's availability hours
- Integration possibilities with HIS and EMR systems
Security and Data
protection
- Secure access for authorized GP and Hospital staff
- Secure data transmission and storage using proven communication and encryption technologies
- Strict adherence to data protection regulations (GDPR)
Scale up your practice
Thanks to additional modules MedRefer can help you build and scale your online clinic- Easy to adjust and fully integrate system for automatic collection of medical interviews or PROMs
- Customized and secure solution for video consultations
- Dedicated mobile aps for extending patient care and promoting your brand
About Us
The core concept for this solution raised from necessity as doctors around the world are facing the same problem - how to conveniently and effectively schedule medical appointments for their patients? This led to the inception of MedRefer - a product born, developed and tested in a clinical environment. Our team understands the needs of the users and the complexity of the healthcare system.
In addition to the high level of medical expertise and excellent technical skills the founder team has at their disposal a broadly diversified network of international healthcare and IT professionals focused on innovation and digitalization in medicine.
Piotr Gąsierkiewicz
CEO
prof. Jędrzej Kosiuk
Advisor
dr Sebastian Hilbert
Advisor
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